URB2424S-3WR3 CTRL pin behavior inconsistent with datasheet

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Hello,

I am using the URB2424S-3WR3 DC/DC converter module in my design and I have observed a discrepancy between the datasheet description and the actual behavior of the device.

According to the datasheet:

“When floating or high resistance, the module outputs normally; when connected to a high level (relative to the input ground), the module is turned off.”

However, in my measurements the behavior is different.

Test conditions
Input voltage: 24 V
CTRL pin connected through a 390 Ω resistor to a microcontroller GPIO
Common input ground used
GPIO states tested: HIGH, LOW, and High-Z
Observed behavior
When CTRL is pulled LOW through ~390 Ω, a current of approximately 70 uA flows from the module into the CTRL pin, and the module turns OFF
When CTRL is HIGH or High-Z, no significant current flows and the module remains ON

This indicates that the module turns off when current is sunk from the CTRL pin, rather than when a high logic level is applied.

Concern

This behavior appears opposite to the description in the datasheet. It seems that the CTRL pin is current-driven (possibly diode/opto-coupler based) and not a standard logic-level input.

Question

Could you please clarify:

Is the CTRL pin behavior current-controlled rather than voltage-controlled?
Is the correct OFF condition achieved by sinking current (pulling CTRL low through a resistor)?
Could this discrepancy be due to a revised internal design or different hardware revision?
Is it possible that the modules purchased from third-party suppliers (e.g. AliExpress) are inconsistent with the official specification, or is this behavior expected?

osciloscope1.png

3 Answers

Hello,

Thank you for your previous reply.

I would like to clarify one point. You mentioned that Hi-Link no longer manufactures the URB series. However, I found the URB24xxS series in the product catalog on your official website:

https://www.hlktech.net/index.php?id=1055

The module I purchased is marked with the Hi-Link logo and is labeled URB2424S-3WR3.

Could you please confirm:

Does Hi-Link currently manufacture the URB24xxS series?
If not, why are these modules still listed in your product catalog?
Is the module with the Hi-Link logo that I purchased an original Hi-Link product or a counterfeit?

I also have a technical question regarding the CTRL pin.

According to the datasheet, the module should turn OFF when a high level is applied to the CTRL pin. However, my measurements show the opposite behavior: the module turns OFF when the CTRL pin is pulled LOW through a resistor to ground, while it remains ON when the pin is left floating or driven HIGH.

Could you please confirm whether:

the datasheet contains an error,
the CTRL pin behavior has changed in a newer hardware revision,
or the module I purchased is not an official Hi-Link product?

If it would be helpful, I can send photographs of the module, including the top marking and all labels, later for verification.

Hello sir, apologies for the incorrect response provided by our AI service. I’ve forwarded the wrong answer to our engineering team for optimization.

  1. Could you please take a photo of the module you have and send it to us?
  2. The CTRL pin is controlled by voltage.

image.png

Is it correct that I have to pull the CTRL pin to GND to turn the module OFF?

Thank you for your sharing.
Yes, it is correct to pull the CTRL PIN to GND to turn off the module.

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