DCDC OUTPUT LOW VOLTAGE

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I'm using a DC-DC converter, model HLK-URA2424YMD-10WR3. When inputting 10-12V DC, the output voltage is low, around ±15V. When the input voltage is increased to around 15V, it stabilizes at ±24V. Is there anything I should check?

1 Answers

Hello, thanks for your enquiry.
Could you please double-check the model number – is it URA instead of VRA?
Besides, kindly check the input again to confirm if it has been limited.

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